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Client Area Updates & Recent Improvements

  • Monday, 18th May, 2026
  • 00:17am

As part of our ongoing platform refresh and preparations for the upcoming Just Simple Hosting rebrand, we’ve recently started rolling out some early updates within the client area and customer dashboard.

Customers may have already noticed parts of the client area beginning to transition to our updated styling and refreshed layout. These changes are part of the groundwork for our upcoming platform improvements and future dashboard experience.

Earlier today, the client area was temporarily unavailable for approximately one hour while maintenance and platform updates were carried out. This work has now been completed successfully.

Over the past few days, we have completed several backend and frontend updates, including:

  • Migration to our updated client area theme framework
  • Improvements to the ordering and checkout experience
  • Updated PayPal payment integration and checkout process
  • Customers can now securely pay directly by credit or debit card during checkout without needing to leave our website or be redirected to PayPal
  • PayPal payments remain fully supported as an available payment option
  • Updated account dashboard styling and navigation
  • Early preparation work for our upcoming phone support system
  • Introduction of Support PIN functionality within the client area
  • Additional platform stability and compatibility improvements

Some features and visual changes may continue to appear gradually while development and testing continues behind the scenes.

Please note that the current client area updates are primarily part of our preparation work for the upcoming Just Simple Hosting rebrand and future platform launch.

For the time being, the client area will continue to use our existing branding, colours, and familiar styling while we complete development and testing behind the scenes. This is to help ensure a smooth transition and minimise disruption for existing customers during the rollout process.

Customers will be notified well in advance before any major website, branding, or client area design changes officially go live.

We appreciate everyone’s patience and continued support while these improvements are being implemented.

— The Just Simple Hosting Team

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